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Wednesday 22 January 2020

Chatbot Manor : an expert in gift giving

Blog

For Christmas 2019, the department store chain MANOR has mandated SQLI to set up a chatbot on its Facebook Messenger pages for 6 weeks.  

Objectives: support their global Christmas campaign, highlight their product catalogues in a fun way and enrich the customer experience with an interactive and innovative tool.   
This chatbot was designed to inspire and help the user in their quest for the ideal gift, with the help of Elfred, their cheerful elf who has been accompanying the brand for 2 years now. 
In order to achieve the objectives and ensure a good experience for the user, we first performed an analysis of the different steps and important issues that a person faces when looking for gifts. 

SQLI therefore organised several workshops...

Monday 06 January 2020

Data-driven UX : mieux comprendre, mesurer et agir

Pour être optimale, l’amélioration des performances de tout site doit passer par une connaissance fine de ses utilisateurs. Impossible d’optimiser...

Monday 09 December 2019

Social media and e-commerce: A winning pair to enhance performance

The performance of an e-commerce website should not be based on technical aspects alone. It should also be driven by a global ecosystem, which the...

Tuesday 26 November 2019

Omnichannel and the challenge of consumer attention #e-commerce

To say that digital has changed the playing field for brands in recent years is an understatement. Technological innovation has sped up the...

Press releases

Tuesday 16 April 2019

Online loan solution: Crédit Agricole next bank shifts up a gear

Press releases

What if you no longer needed to head into your local branch to get an offer on a mortgage to buy your main home? What if, with just a few clicks, you could walk away with your personal financing plan and mortgage in principle in less than 20 minutes? This is what Crédit Agricole next bank is offering its customers: the ability to choose their channel of interaction and a tool that is in line with their habits.

More than blindly following orders: skills, advice and expertise

Following an invitation to tender launched in early 2018, Crédit Agricole next bank chose SQLI Switzerland to help it bring this project to fruition.

"While we were drawn to their responsiveness and engagement, in the end we were won over by the fact that SQLI's teams...

Wednesday 14 November 2018

SQLI Suisse récompensé pour son innovation digitale Award

SQLI Suisse a été récompensé pour ses compétences digitales le 7 novembre dernier à Münich dans le cadre du Business Executive Forum Oracle. La...

Thursday 08 November 2018

Turnover Q3 2018

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Thursday 17 May 2018

Q1 2018 turnover: +12.9%

  • Momentum in line with targets
...