For Christmas 2019, the department store chain MANOR has mandated SQLI to set up a chatbot on its Facebook Messenger pages for 6 weeks.
Objectives: support their global Christmas campaign, highlight their product catalogues in a fun way and enrich the customer experience with an interactive and innovative tool.
This chatbot was designed to inspire and help the user in their quest for the ideal gift, with the help of Elfred, their cheerful elf who has been accompanying the brand for 2 years now.
In order to achieve the objectives and ensure a good experience for the user, we first performed an analysis of the different steps and important issues that a person faces when looking for gifts.
SQLI therefore organised several workshops...
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CES & NRF 2019 : vivez ces 2 salons phares de l'innovation avec le Lab SQLI
What if you no longer needed to head into your local branch to get an offer on a mortgage to buy your main home? What if, with just a few clicks, you could walk away with your personal financing plan and mortgage in principle in less than 20 minutes? This is what Crédit Agricole next bank is offering its customers: the ability to choose their channel of interaction and a tool that is in line with their habits.
Following an invitation to tender launched in early 2018, Crédit Agricole next bank chose SQLI Switzerland to help it bring this project to fruition.
"While we were drawn to their responsiveness and engagement, in the end we were won over by the fact that SQLI's teams...
SQLI Suisse a été récompensé pour ses compétences digitales le 7 novembre dernier à Münich dans le cadre du Business Executive Forum Oracle. La...